Redmi Note 5 Pro (6GB RAM, 64GB) की भारत में शुरुआती कीमत ₹ 9,990 है. Redmi Note 5 Pro (6GB RAM, 64GB) की सबसे कम कीमत ₹ 9,990 फ्लिपकार्ट पर 8th June 2025 को है. यह फोन 1 अन्य वेरिएंट में उपलब्ध है, 4जीबी RAM + 64GB स्टोरेज को 0, Black, Blue, गोल्ड, Red, Rose Gold, और Lake Blue कलर के साथ खरीदा जा सकता है
I affirm most of the feedback received for After-sale process of Redmi.
I bought Mi Note 5 Pro from redmi website. I received the product the next day. I should commend that.
But there was issue with back camera and I raised a ticket for that. I had to send the screenshot of the failed notification from the kernel test which I did the same day of the delivery.
I asked them to expedite the process as I had to gift it to someone. But it was of no use.
After checkup, they sent for reverse pickup. Then I came to know that it will reach the Redmi warehouse in 5-6 days, they will perform quality check and then dispatch the product. Easily I was looking at a time-span of 10-15 days.
Left aside gifting, I realized that I would not be available at my home for delivery in that long time-span.
I requested them to change the address because of the aforementioned concern. They mentioned that address cannot be changed.
Then I asked for refund. This was too against policy.
Now I am at a juncture, wherein:
The purpose of gifting is destroyed, as the Birthday would pass by, hence have to buy a new gift
I would not be able to receive the product as I won't be available at the place for the next 2 months, and they cannot change the address
I cannot get the refund, as this too is against policy
Really these people have pathetic policies.... I would not comment on the quality of the products as have not used it.
But because of something which was error from their end, the end-customer has to suffer.
If you still plan to buy Xiomi product, buy ONLY from ecommerce websites like Amazon, Flipkart (I am not sure whether their policies will be effective there too but atleast ecommerce processes will be better) and not from their website.